Customer Service: uloveidojewelry@gmail.com
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Free shipping on All Orders. Buy 1 and get 20% OFF! Discount automatically applied at checkout.
Already have an active Uloveido Medical ID Plus plan? Upgrade that same profile to Premium for a one-time payment of US$10.00, paying only the difference between the two plans.
Available only for an existing Medical ID profile with an active Plus plan.
What changes when you upgrade:
- Healthcare providers: increase from 5 to 20 total.
- Checkup / test reminders: increase from 3 to unlimited entries.
- Medication reminders: increase from 5 to unlimited entries.
- Profile change history: expand from 30 days to long-term history.
- Medical record / document uploads: increase from 5 files to unlimited entries.
Custom header and medical symbol colors remain included, along with your essential emergency medical profile, 20-language interface, automatic translation of entered text, and 6-digit owner PIN.
“Unlimited” refers to the number of entries permitted by the plan; individual upload limits and service availability still apply.
Purchase details: This upgrade applies to one existing Plus profile. It does not create a second profile or add 20 providers on top of your current allowance. Your existing QR code and saved profile information are retained.
Not eligible for Free profiles. If your profile is currently Free, choose the US$19.99 Premium Upgrade.
Digital service only. No physical product included. One-time payment with no recurring subscription. Access continues while your profile remains active and the service operates.
Reminders are organizational tools and are not a substitute for medical advice or emergency services.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Choosing a selection results in a full page refresh.